The Benefits of Using Mobile Payments

Why fumble for your wallet at checkout when you can just pay by using your phone?

With more than 81% of Americans owning smartphones, contactless payments by digital wallet and mobile payment apps are now more popular than ever. Contactless payment is also becoming increasingly available at checkout counters across the country, with six in every 10 retailers accepting digital payments, according to research by the National Retail Federation.

Switching over to paying for your daily purchases with a digital wallet is simple. You’ll need to choose between popular mobile payment apps, like Google Pay, Apple Pay and Samsung Pay. All of these apps are similar, but Google Pay is your app of choice for all Android phones, Apple Pay works with recent Apple devices, and Samsung Pay offers the widest acceptance of all digital wallet apps. Once you’ve downloaded the app, you’ll need to load your credit union credit and debit card information and then finish setting up the app with your personal authentication process. When this step is complete, your app is ready for use.

Here are some of the benefits of using mobile payments.

Convenience

The biggest and most obvious draw of mobile payments is their incredible convenience. No more pawing through cards at the checkout counter while the people standing in line behind you are growing impatient. No more hesitating over a stack of cash. Just pull out your phone, open your digital wallet app and tap or wave your phone near the payment-enabled terminal. It’s that easy.

Security

Using a mobile payment app to complete a purchase has several security advantages over traditional payment methods.

First, it eliminates the need to carry around cash or credit cards, which always has the risk of being stolen or lost. Misplaced credit cards in particular can be a nightmare for consumers, making them vulnerable to full-blown identity theft.

Second, mobile-payment apps use extra security measures to protect the user’s data, such as encrypting all personal information and utilizing bio-metric authentication features, like fingerprint scans and facial recognition.

Finally, each transaction that takes place over a mobile payment app is tokenized. This involves a one-time code generated by the payment terminal, or a “token.”  The token is used to complete the transaction in place of the buyer’s actual payment information. The token cannot be used for any other transaction and is effectively useless if hacked. The buyer is thus protected from fraud.

Speed

Mobile payments are super-fast. Instead of counting out cash or inserting a card into a payment terminal and waiting for the transaction to clear, it’s just a one-two-three tap to pay. With mobile payments, checking out in any store can take just seconds from start to finish.

Budgeting and expense-tracking

Digital wallets can be easily integrated with money-management apps, making budgeting easy. Every transaction will be instantly recorded for future reference and review. Additionally, retailers generally offer electronic receipts with mobile payments, as opposed to paper receipts which are easily misplaced.

Safety

Ever since the world entered the alternate reality of COVID-19, mobile-payment apps have enjoyed an enormous boost in popularity. In fact, retailers have seen a 69% rise in contactless payments since the beginning of 2020, according to a study done by the National Retail Federation. This is likely due to the fact that consumers are wary of shopping in brick-and-mortar locations and are hesitant to handle germ-infested cash. Inserting a debit card or credit card into a public payment terminal that processes payments for hundreds of cards a day is not much of a better option. All of this has made digital wallets the chosen method of payment now more than ever, with 67% of shoppers choosing self-checkout options from their own mobile devices over in-person payment.

Mobile payment apps enable consumers to complete a purchase without making physical contact at germ-laden terminals. There’s no need to use a wallet, cash or credit card at all. Just pull out your phone and your transaction is a quick wave or tap away. It’s the perfect way to pay for purchases without compromising your safety.

Mobile payments are the way of the future. There are so many reasons to love mobile payments. They’re convenient, secure, quick and safe.

Your Turn: Why do you use mobile payment apps? Share your favorite benefit of using digital wallets in the comments.

Learn More:
thefinancialbrand.com
mobilepaymentstoday.com
alacriti.com

Mobile Banking – 4 Ways To Stay On Top Of Your Finances While On The Go

Closeup of person's thumb over mobile banking app displayed on mobile deviceMost people have a checklist they go through before they leave the house. Is the stove turned off? Are the doors locked? Do I have my wallet, my keys and my cellphone? The only thing that has changed about that process in the last few years has been the addition of that last item on the list.

Today, 92% of Americans have cellphones and 68% of them have smartphones. This is a remarkable change from just a few years ago. More than half of the people you see every day are carrying a computer that dwarfs the most powerful computing technology that was available a decade ago. It’s also connected to all of the world’s information, literally at our fingertips. What do we use it for? Drawing mustaches on our selfies and tossing wingless birds at shoddily made pig housing.

If you’d like to use your smartphone for more sophisticated purposes, plus add a ton of convenience and peace of mind to your life, consider mobile banking. With a couple of taps, you can access a whole suite of financial information. Let’s look at four scenarios where mobile banking can save you some time … and even some money.

1.) Say goodbye to security woes
Despite all of the data breaches that have been in the public eye over the past few years, no one has figured out how to compromise mobile devices as a platform. Security leaks have affected PCs, Macs and point of sale terminals, but no widespread security vulnerability has compromised mobile banking. Despite the fear, mobile banking is actually a fundamentally secure platform.

The first reason for this is the plurality of platforms. You and your neighbor may not be able to share cellphone chargers, much less apps or other experiences. This diversity makes it difficult for a single vulnerability to affect many users. Since there’s less possibility of large scale attacks, hackers have very little incentive to dedicate time toward trying to compromise mobile platforms.

The second reason for this is the tight control placed on mobile devices. Because these devices have to send regular usage information back to your mobile provider, they tend to be far less prone to modification. There’s just not as much you can do to an iPhone or an Android as you can to a PC. While some users might override those protections, such modifications are not widespread enough to justify attempted infiltration.

Mobile banking is secure and safe. Data transmitted from your cellphone to your provider is heavily encrypted. If you lose your phone, it can be remotely deactivated and passwords usually aren’t stored on the device.

2.) You can check your balance any time
Rather than waiting for your statement every month or booting up that slow PC for checking your account balances online, you can view transactions while waiting for a bus or in line at a restaurant. You can stay vigilant against illegal account access any time you’ve got your phone and a spare few seconds.

The convenience of mobile banking can also keep you from making costly mistakes. If you know funds may be running tight, check your account balance while in the checkout line to make sure you can cover the cost of your purchases. You can see if your monthly rent check has been withdrawn from your account to avoid the costly fees associated with overdrafting. It’s easier than ever to keep track of your finances.

You can also help to prevent errors with mobile banking. Accidental overpayment, duplicate payments and other errors are a regrettable reality of the modern high-speed economy. By regularly checking your account statement, you can catch these pesky problems before they turn into big issues.

3.) It’s where you’ll find the next big thing
Mobile payments and mobile check depositing are becoming more widely available and are already being used in many places. As technology gets better, these functions will become cheaper, faster and even more widespread. Getting involved in mobile banking on the ground floor will help you stay up to speed with this rapidly evolving world.

Imagine getting turn-by-turn walking directions to your nearest ATM. You could get alerts when new houses are listed for sale along your daily commute. You might pay for your breakfast by signing a receipt on your phone. These and other changes are coming and they are only the beginning. If mobile banking doesn’t do something you need, wait six months. Someone will probably find an app for that.

4.) 24-hour-a-day instant access
Do you ever wake up in the middle of the night in a panic because you can’t remember if you paid your electric bill? Ever have a tiny freakout on the bus because you suspect someone may have accessed your account? Are money worries preventing you from enjoying your vacation? If you have these concerns and are nowhere near your computer, you could just suffer through them.

As an alternative, though, you could use a mobile app to check your balance and transaction history. See if your monthly bills have cleared. Make sure your balance is safe. You can do all of this any time you’ve got your phone, day or night.

Mobile banking won’t replace traditional, face-to-face interaction. There will always be a place in the credit union service standards for the human interaction. What mobile banking apps offer is a wonderful supplement to those high-quality services. Space-age convenience, top-level security, and blissful peace of mind are all available from your pocket, anywhere in the world.

Sources:

http://mauconline.net/2013/03/07/advantages-and-disadvantages-of-mobile-banking/

http://marketingland.com/pew-61-percent-in-us-now-have-smartphones-46966

http://www.bankrate.com/finance/savings/5-reasons-to-use-mobile-banking-1.aspx

Safe Practices for Mobile Banking

How to bank safely on your smartphone
Technology has made the everyday hassles of life easier, whether it be ordering groceries online and having them delivered to your doorstep or navigating to a destination you have never visited before.

One of the biggest areas where technology has bred convenience is in terms of banking and budgeting. Mobile banking apps make it easy to check balances, monitor activity and make transfers without ever having to step foot in the lobby of your local bank or credit union. But with public concerns over cyber security and identity theft on the rise, the expediency of mobile banking also inspires questions with regard to safety.

According to Niles Howard, editor at Bankrate.com, a study from Javelin Strategy & Research found that the fear of lackluster security remains the most prevalent concern of potential mobile banking users. But as Howard notes, there is less cause for concern than you might think.

“The good news is that the fear [of a lack of security in mobile banking] is so far worse than the reality, thanks in part to the financial industry’s heavy investment in security technology,” Howard writes, noting that several institutions cover 100 percent of a customer’s mobile fraud losses.

To keep your money extra secure, there are measures that can be taken to reduce your risk of becoming a victim of fraud, starting with ensuring that your phone itself is inaccessible to someone who might try to physically unlock it. Some of the steps that you can take to protect your phone from being opened by an unwanted party include setting your phone to automatically lock or time out after going unused for a period of time, setting up touch identification where applicable and maintaining a strong unlock password or PIN.

Mobile banking security is also dependent on the security of your online account. Nerdwallet.com contributor Margarette Burnette recommends that your online banking password uses “combinations that are difficult to guess, such as a mix of upper- and lowercase letters, numbers and symbols,” and that you make it a point to change your password in regular intervals. If your mobile banking app provides fingerprint verification, this would also serve the purpose of concealing your password whenever using mobile banking in front of others.

With regards to using mobile banking on the go, financial writer for NerdWallet Steve Nicastro advises against using public Wi-Fi networks to access an app. Nicastro cites the Federal Trade Commission, which notes that mobile apps are less secure because they lack visible indicators of connection privacy. Greg Kraynak, chief executive of Cellhire, indicates that cyber criminals could set up free Wi-Fi hotspots for the express purpose of stealing your information. As such, if you are banking on the go, avoid using any public internet connections or instead use your banking institution’s mobile website.

As long as you take the appropriate level of precaution, mobile banking is a great convenience that can help make your life easier. Be vigilant with your money and smart about the ways that you protect your identity, and you should have little to fear.

Used with Permission. Published by IMN Bank Adviser Includes copyrighted material of IMakeNews, Inc. and its suppliers.