Q: When using peer-to-peer payment apps, banking apps and free-trading apps, I’m often redirected to the Plaid network, where I’m asked to input personal information. Can I feel safe using Plaid?
A: The instinct to be wary of any service that’s asking you to share sensitive information is appropriate and commendable. Most financial apps will ask you to share your banking information, and some will even ask you to share your Social Security number. But it begs the important question; Should you be sharing this information?
While the safety and security of each financial app is individual, apps that are powered by Plaid are safe to use. Plaid is a reputable company that uses encryption and industry-standard security measures to protect your sensitive information.
Here’s what you need to know about Plaid.
What is Plaid?
Plaid is a financial technology company that serves as an intermediary between financial services and their users. Apps like Venmo, You Need a Budget and Robinhood use Plaid to securely link their users’ financial accounts to their own platforms. This way, the financial apps do not have access to their users’ information; they instead rely on Plaid to supply it for them.
Plaid works by using a universal Application Programming Interface (API) to share users’ data with other applications. APIs are software intermediaries that allow two different applications to communicate. Plaid has developed an API that can be used by any financial institution or application, making it simpler and safer for users to share their financial information digitally.
How does Plaid work?
When you sign up for any of the 3,000+ financial applications currently powered by Plaid, you’ll be asked to choose your financial institution from a list that’s provided by Plaid. Next, you’ll enter your banking login info and password. Some apps will have you create a new password at this point. Once you’ve logged in, Plaid securely shares the information you’ve chosen to link, such as your checking account number, with the app you’re using.
It’s important to note that Plaid itself does not move money around. The technology merely enables other financial apps and their users to send funds from one account to another. Plaid holds onto your encrypted password information without touching your money, while the linked financial app can move your money, but cannot access or know your login credentials.
Is Plaid safe?
Sharing personal information with an app can be unsettling — and it should be. However, you can rest easy, knowing that Plaid uses the highest levels of security possible. When you link your checking account with a financial application by using Plaid, the company instantly encrypts the sensitive data and then shares it with the application using a secure connection.
According to the Plaid website, the company uses these measures to keep your information secure:
- End-to-end data encryption. Plaid uses a combination of the Advanced Encryption Standard (AES-256) and Transport Layer Security (TLS) to keep your personal information completely safe.
- Multi-factor authentication. An extra login step adds another layer of security.
- Cloud infrastructure. Plaid uses secure cloud infrastructure technologies to enable quick and safe connection.
- Robust monitoring. The Plaid API and all related components are continuously monitored by a security team.
- Third-party security reviews. Security researchers and financial institutions regularly audit Plaid’s API and security controls.
When using an application that is powered through Plaid, practice standard online safety measures. Check the URL to ensure you have the correct site, look for the lock icon and the “s” following the “http” in the address. Also, make sure the security settings on your device are updated and set to their strongest levels. Finally, if you need to choose a new password for the app, be sure to choose a strong, unique code and not to share it with anyone.
In a world that is increasingly mobile, Plaid safely connects users to thousands of financial apps and 11,000 financial institutions across the country. Follow basic online safety protocol, keep your login info private, and you can use Plaid knowing your information is secure.
Your Turn: What steps do you take to keep your data safe? Tell us about it in the comments.